Real-time traffic information

Below you will find current traffic information for Snälltåget in Sweden. For traffic information in Denmark, Germany, and Austria, we refer to the departure boards at the respective stations.

Further down, you will find information about planned traffic disruptions due to track work and your rights in case of a delay exceeding 60 minutes.

Bus stops Karlskrona–Alvesta

Snälltågets connecting bus Karlskrona–Alvesta calls at the following stops:

Karlskrona – the bus departs from Kungsplan.

Ronneby – the bus departs  from stop E.

Karlshamn – the bus departs from the bus stop Karlshamn Centrum Väst, location A, which is located downtown (not the railway station). Google Maps

Tingsryd – the bus departs from stop E

Växjö – the bus departs from stop X.

Alvesta – the bus departs from stop D, on Sjögatan (see map), follow the signs for replacement traffic.

 

Information about train numbers

There are differences in the departure boards and platform signs regarding train numbers.

Train number on ticketTrain number in station
311 Stockholm - Malmö3941
312 Malmö - Stockholm3942
10300 from Germany300 or 306
10300 Malmö - Stockholm3940
10301 Stockholm - Malmö 3943

Malmö → Stockholm C

Train 3940 
Vagnsordning 16-10
Track
Tid
Från
Malmö
Track 9
08:20   Avgått
Lund
Track 4
08:33   08:40   Avgått
Eslöv
Track 3
08:44   08:50   Avgått
Hässleholm
Track 4
09:07   Avgått
Alvesta
Track 2
09:47  
Linköping
Track 2
11:22  
Norrköping
Track 7a
11:48  
Södertälje S
Track 6
12:55  
Till
Stockholm C
Track 19
13:16  

Stockholm C → Malmö

Train 3941 
Vagnsordning 10-16
Track
Tid
Från
Stockholm C
Track 12
09:33   Avgått
Norrköping
Track 1
10:59  
Linköping
Track 1
11:25  
Nässjö
Track 4
12:19  
Alvesta
Track 3b
12:56  
Hässleholm
Track 3
13:34  
Eslöv
Track 4
13:56  
Lund
Track 2
14:11  
Till
Malmö
Track 9
14:36   Yttre tåg

Track and deviations are preliminary and may change.



Planned service changes

Here you will find information about future traffic changes. For ongoing traffic disruptions of more than 30 minutes, we will send an SMS to the mobile number you provided when booking your journey.

Urgent track maintenance in Denmark October 27-28

Due to urgent track works in Denmark between Kolding and Lunderskov, the following night trains will be replaced by replacement bus service on the section through Denmark.

27.10 Train 306/10306 will run to Padborg and arrives at 2.32 and from Padborg, there will be a replacement departing Padborg 03.05 - Höje Taastrup at 06.30 - Örestad at 07.00 - Malmö at 07.25. For travellers continuing to Stockholm the train will depart at 8.20.

27.10 Train 301/10301 is replaced by a  bus on the route Malmö C 22.25 (bus stop K)- Örestad 22.55 (metrostation, Örestad Boulevard) - Höje Taastrup 23.21 (bus station, Höje Taastrup boulevard)- Padborg 02.30 (jernbanegade). The train departs from Padborg at 02.45 and waits for the bus from Malmö. The arrival time to Hamburg and Berlin will not be affected.

28.10 Train 300/10300 will run to Padborg and arrives at 2.32 and from Padborg, there will be a replacement departing Padborg 03.05 - Höje Taastrup at 06.30 - Örestad at 07.00 - Malmö at 07.25. For travellers continuing to Stockholm the train will depart at 8.20.

28.10 Train 301/10301 is replaced by a  bus on the route Malmö C 22.25 (bus stop K)- Örestad 22.55 (metrostation, Örestad Boulevard) - Höje Taastrup 23.21 (bus station, Höje Taastrup boulevard)- Padborg 02.30 (jernbanegade). The train departs from Padborg at 02.45 and waits for the bus from Malmö. The arrival time to Hamburg and Berlin will not be affected.

29.10 Train 301/10301 will depart later from Malmö 00.35 (boarding from 22.00), Örestad 1.20, Höje Taastrup 1.40 and estimated arrival at Hamburg Hbf about 07.15 and Berlin Hbf about 10.30. The delay is due to when the track work will end.

For those travelling in berth in shared compartment and private compartment, there will be no linen in the compartments, and the journey will be equivalent to a sitting carriage at night. Those travelling in a shared or private compartment will be compensated with 50% of the price.

If you wish to cancel or rebook your trip, please contact Customer Service at snalltaget@snalltaget.se or 040-669 62 00 latest by October 20.

Track maintenance Lund–Hässleholm, November 9–10

Trains are diverted and do not stop in Eslöv.

My train is delayed – what are my rights?

Your rights when your train is expected to arrive more than 60 minutes late at the final station

  • You can cancel your journey and receive a refund for the part you have not traveled. To receive a refund, you must cancel your trip before the train's new scheduled departure time.*
  • You can choose to be rebooked to another departure with Snälltåget, currently, you must contact Customer Service for this.*
  • You can continue your journey and then have the right to compensation in case of delay, unless the delay is due to a third party's behavior, such as person-hit incidents, people on the tracks, or extraordinary circumstances, for example, severe weather conditions that Snälltåget cannot influence.

*A night train can make up time during the night, so for the night train to be considered late to the final station, a delay of more than 180 minutes at departure is required. It is the timetable on the latest ticket that should be compared with the current delay.

I want to cancel my journey

To cancel your journey, go to My Journey. Enter your booking number and email address and press "Search" to find your booking. In the booking details, press "Cancel".

I want to continue my journey and apply for compensation

If you have traveled with Snälltåget and the train was more than 60 minutes delayed upon arrival, you can apply for compensation according to EC 782/2021 Article 17. To apply for compensation, go to My Journey. Enter your booking number and email address and press "Search" to access your booking. In the booking details, click on "Delayed?" which will only be visible after the last train in your booking has arrived.

We do not compensate for additional expenses, lost work income, or pain and suffering.