My Journey

Enter the booking number and email address in the fields below and then you can

  • Reserve a seat in our restaurant carriage "Krogen"
  • Apply for compensation of delays over 60 minutes
  • Cancel your journey
  • Add breakfast and luggage.

You can reserve a seat in our restaurant carriage "Krogen" until April 28th.

If you are travelling with our night trains to Åre/Jämtland and Austria you will need to preorder a menu.

Find reservation
The reservation number is 6 or 7 characters and consists of both letters and numbers.
You need to enter both your reservation code and your email address in order to be able to see your reservation.
Could not fetch reservation. {{misslyckadHamtningMeddelande}} Could not find any reservation that matches the reservation number and email adress entered.
Your reservation has been updated with your new options.
Your Reservation
Denna bokning är avbokad
Reservation number
{{order.salesOrderId}}
Status
{{order.orderStatus.text}}
Distribution method
{{order.distributionCode.text}}
Total price
{{order.totalPrice}} SEK
Travellers
  • {{traveller.firstName}} {{traveller.lastName}}
Outbound Cancelled
Departure
from
Arrival
to
Travel time
Changes
{{outboundJourney.segmentCount - 1}}
{{ti.departureLocation.name}}    {{ti.departureTime.format('HH:mm')}} {{ti.arrivalLocation.name}}    {{ti.arrivalTime.format('HH:mm')}} ({{ti.arrivalTime.format('D MMM')}})

You can book a table in The Pub up to 2 months before departure

{{getTableBookingInfo(ti.tableBooking)}}

  • Placement information not available
Options
  • {{opt.description}} × {{opt.count}}

{{ti.ticketText}}

Return Cancelled
Departure
from
Arrival
to
Travel time
Changes
{{returnJourney.segmentCount - 1}}
{{ti.departureLocation.name}}    {{ti.departureTime.format('HH:mm')}} {{ti.arrivalLocation.name}}    {{ti.arrivalTime.format('HH:mm')}} ({{ti.arrivalTime.format('D MMM')}})

You can book a table in The Pub up to 2 months before departure

{{getTableBookingInfo(ti.tableBooking)}}

  • Placement information not available
Options
  • {{opt.description}} × {{opt.count}}

{{ti.ticketText}}

Other tickets
  • {{item.quantity}} {{item.serviceName}}
Journey information is not available.
For information about your journey, please refer to the booking confirmation.
Do you have questions about your trip to or from Germany? You can find more information at snälltåget.se/en/germany.

There is a rebooking in progress for this order. Do you want to continue or cancel the rebooking?

The confirmation has been sent to {{order.orderPayer.emailAddress}}.
This booking cannot be cancelled online. Contact us via email at: snalltaget@snalltaget.se
This booking cannot be cancelled online. Contact us via email at: snalltaget@snalltaget.se
Your cancellation has now been processed. If you have a rebookable ticket that has been cancelled in time, you will receive a voucher sent to your email. If you have a refundable ticket, the refund has now been processed, and the money has been sent to your bank or PayPal account.

Snälltåget tickets purchased on Snälltåget.se can be rebooked or repurchased up to 24 hours before departure. If you have purchased your own compartment in night train, seven days before departure applies. If you have purchased a ticket within 24 hours or a private compartment within 6 days before departure, it cannot be rebooked or repurchased. If you cancel a rebookable ticket, you will receive a voucher valid for 180 days that can be used to purchase a new trip.

If you have purchased a trip through a tour operator, such as SkiStar, Alltime Travel, Grøn Rejs, Nortlander or Slopetrotter, other conditions for cancelling or changing your trip apply.

You can only apply for compensation for delays once all the trips in your booking have been completed.